Shipping Policy – Mosaic Dream Ink

Processing Time

All orders are processed within 1–3 business days after receiving payment. Orders are not shipped or delivered on weekends or holidays.

Shipping Time

• Vietnam: 3–7 business days
• International: 10–20 business days (depending on destination)

Shipping Fees

• Free shipping on orders over $200
• A flat rate of $6.99 for orders under $200

Tracking Information

Once your order has been shipped, you will receive an email with a tracking number so you can follow your package.

Customs and Taxes

International orders may be subject to customs fees or import taxes. These are the responsibility of the customer.

Lost or Delayed Orders

If your order is delayed or lost, please contact us at info@mosaicdreamink.com within 30 days of your purchase, and we’ll assist you promptly.

Shipping Address

Please ensure your shipping address is correct before completing your order. We are not responsible for items delivered to an incorrect address provided by the customer.